Where are you based?
I’m located in Lynbrook, south east suburbs of Melbourne
Is your kitchen registered?
Yes. I am registered under the City of Casey.
Do you deliver Cookies/Cakes?
Yes. You can either have your cookies or cake/s delivered straight to your venue/house (price based on location), or you can collect direct from me in Lynbrook. Please note this is currently contactless pick up due to Covid-19.
How are your cookies shipped?
Cookies are lovingly packaged and sent Australia wide via Express Post.
(Please note that the best of care is taken when packaging your cookies,
but I cannot be responsible for any breakages during the transit process)
How long do cookies stay fresh for?
All my cookies are heat sealed in cello bags and will remain fresh within these bags for up to 8 weeks. Once opened, consume within 3-4 days.
Do you take custom orders?
Yes. When ordering please advise the design if you have something specific in mind. If you’re not sure what to do then I can customise a set of cookies to match with your party theme.
How do I place an order?
You can order via the order page
Can I include a message with my order?
Certainly! You can include your message on your order form.
How do I pay?
Via my online store for all cookie creator kits and Sweet St cutter and embosser sets. Custom orders are via direct bank transfer.
Do I have to pay a deposit?
Yes. For custom cookie and cake orders you will be required to pay a deposit upon ordering to secure your date, then the balance will be due 1-2 weeks prior to your event date.
How much are your cakes?
Each cake is individually priced based on the design. Prices start from $200 and go up from there based on design and details.
How much are your cookies?
My cookies start from $8.00ea and go up from there based on design and details.
Do you have a minimum order for cookies?
Yes, minimum order is currently 1 dozen due to Covid-19.
How far in advance should I place my order?
For custom order, I would recommend booking in as soon as you know the date of your event. I do tend to book out very quickly. A good guide would be around 3 – 4 weeks in advance, although I can sometimes accommodate short notice bookings. But unfortunately there is no guarantee of this.
Do you do in person cookie classes?
Yes, I conduct in person cookie classes at The Flour Shop Academy in Footscray. Due to the current situation with Covid-19, all ‘in-person’ classes have been cancelled and will resume once restrictions have been eased/removed.
I have food allergies, do you make anything wheat/dairy/egg/nut free?
No. Unfortunately I don’t bake in an allergen free environment and due to the possibility of the presence of these allergens, I don’t offer this service.
